We Promise to Do Our Best.

Thank you for visiting our website. Our hope is that our online store exceeds your expectations. If for some reason we missed our goal please give us the opportunity to correct the problem. We care about our customers and will be happy to help you given the opportunity.

How to contact us

Check out our Contact Us page for contact details.

How to return a product to us

At SCRUBS By Cherokee our goal is your satisfaction.

If you are unsatisfied with your purchase, unused/undamaged items* MAY BE RETURNED WITHIN 15 DAYS of purchase.

You can visit our location to exchange or return your item(s) or return by mail.

*Understandably, we cannot accept returns of items that are worn, altered, laundered, embroidered, screen printed or damaged by the purchaser.

Items must be in original condition and packaging with all tags and labels as shipped. Footwear must be clean and in original condition.

Please try on your shoes on a clean, dry surface to avoid discoloration to the white soles.

Sorry shipping and handling costs are not refundable. 

We reserve the right to charge a 20% RESTOCKING FEE.

All orders over $100.00 will be charged a 20% restocking fee.  

Only items purchased from SCRUBS by Cherokee may be returned to us.

To assure proper credit, all returns are subject to inspection upon receipt.

There are two ways to return an item:

1) Bring it to our store with your receipt: Located at 109 West 1st Street DeRidder La 70634,

2) Mail it with your receipt by using the return shipping information provided here. 

Ship via insured mail or carrier. Return shipping cost and original shipping and handling are not refundable unless item is manufacturer defective when shipped.

If you would like to make an exchange, please refer to the sizing charts to assure proper fit and note "exchange" on the return label.

How we respect your privacy

SCRUBS by Cherokee values its customers and respects their privacy. We are committed to protecting your privacy and the information you give us. We retain customer information in an effort to improve your shopping experience and to communicate with you about our products, services, and promotions. SCRUBS by Cherokee recognizes that it must maintain and use customer information responsibly. We do not sell, share, or trade customer information with individuals or companies outside our company. We do not release your email address to anyone. Information collected Your privacy is important to us. Our website's checkout process requires you to provide us with your billing, shipping, and contact information such as your email address. This information is used to fulfill your order and to keep you updated on the status of your order. Your contact information may also be used to get in touch with you when necessary or to communicate with you about our products, services, and promotions. Opt-out You may opt-out of our email list by emailing us at scrubsbycherokee@yahoo.com .However, please also note that when you make a purchase, we will send you an email to confirm your order and may also need to contact you via phone, postal mail or email if we have other questions regarding your order. Cookies Our online order system uses cookies to keep track of the items in your shopping basket. Security Statement We use industry-standard secure software technology, Secure Socket Layer (SSL), to protect the information you enter on your online order is transmitted securely from your web browser to our facilities. SSL (https) encrypts your order information and protects your information from being seen by unauthorized individuals. Secure Socket Layer provides our customers the highest level of security. If you're not quite comfortable shopping online, or would prefer to make your purchase via telephone, just give us a call at 1-337-462-5070. We'll be happy to take your order right over the phone.